Question 1

What is your tenant screening and leasing process?

Accepted Answer

We market each property strategically, coordinate showings, process applications, and screen prospective tenants using consistent qualification criteria. Screening may include credit, income and employment verification, rental history, and other applicable factors. Once a qualified tenant is selected, we coordinate lease preparation, required disclosures, move-in documentation, and the transition into management — all in accordance with applicable fair housing and Chicago rental regulations.

Question 2

How do you handle maintenance and repairs?

Accepted Answer

Maintenance requests are coordinated through our management system and prioritized based on urgency. Our team oversees communication, scheduling, vendor coordination, and follow-through from initial request through completion. With licensed general contracting expertise behind our management operation, we can evaluate repairs from both a property management and construction perspective — helping owners make practical decisions while protecting the long-term condition of their property.

Question 3

How do you handle property inspections and safety compliance?

Accepted Answer

We take a proactive approach to property condition and safety. Our management process includes property inspections and condition assessments as appropriate, with attention to maintenance concerns, potential safety issues, lease compliance, and items that may require owner attention. When an issue is identified, our team documents the concern, communicates recommended next steps, and coordinates corrective work when authorized. Our goal is to identify problems early and help owners protect both their property and their investment.

Question 4

What types of properties do you manage?

Accepted Answer

Shore Properties Group manages a diverse portfolio of Chicago real estate, including multifamily buildings, individual condominiums, single-family rental homes, luxury homes and rentals, mixed-use properties, and commercial spaces. We also provide seasonal and extended-absence property oversight for owners who need professional care and coordination while away. Whether you own a single investment property, luxury residence, or larger portfolio, our management approach is tailored to the property, ownership goals, and level of service required.

Question 5

How much do you charge?

Accepted Answer

Management fees for residential properties typically range from 5–8% of monthly collected rent, depending on property size, portfolio size, condition, and services required. Commercial and larger multi-unit properties are quoted based on the specific property and scope of management. Our management fee includes rent collection, tenant communication, maintenance coordination, and monthly reporting.

Question 6

What makes you different from other property managers?

Accepted Answer

Shore Properties Group combines proactive property management with hands-on construction expertise and an ownership-minded approach to real estate. As both property managers and licensed general contractors, our team understands properties from both an operational and physical perspective. This allows us to make informed maintenance decisions, communicate clearly with owners, and focus on protecting long-term property value—not simply collecting rent and responding to problems.

Question 7

How involved do I need to be in managing my property?

Accepted Answer

As much or as little as you prefer. Shore Properties Group handles the day-to-day management of the property while keeping owners informed of important decisions, maintenance needs, financial performance, and significant tenant matters. Our goal is to reduce the demands of ownership without removing the owner’s visibility or control.

Frequently Asked Questions